13th Annual European
Refining & Petrochemicals
Summit (European Downstream Week)

We offer three easy ways to register: online, by phone, and by email. Some discount options may not be available online—please visit the Pricing page for details.

Online: To register online, click the red "Register" button

Phone: +44 (0) 20 7176 6111
Email: [email protected]

The brochure includes full conference details, including the agenda and confirmed speakers. The brochure will be available shortly, please check back soon for updates.

If you'd like to receive a printed copy of the agenda, please contact:

Jacob Peters
Phone: +44 (0) 207 176 0378
Email: [email protected]

Yes, we offer several discount types including an Early Bird discount for registration by a certain date and a team discount for registering as a group. Visit the Discounts section on the Pricing page for details on all available discounts, registration options, and terms and conditions.

Please note that discounts or promotional offers cannot be combined and must be applied at the time of original registration (cannot be applied retroactively).

We accept payment by credit card, wire transfer, check, and purchase order for our conferences. Please visit the Payment section on the Pricing page for full details.

Please contact customer service:

Email: [email protected]
Phone: +44 (0) 20 7176 6111

Cancellation requests must be received in writing via email on or before 7 days prior to the conference in order to be refunded, less a $195 administrative charge. No refunds will be made after this date. In the event of non-attendance, the full invoice fee will be payable. Please visit the Substitutions & Cancellations section on the Pricing page for full details, terms, and conditions.

Email: [email protected]
Phone: +44 (0) 20 7176 6111

Your registration may be transferred at no cost to a member of your organization up to four (4) working days in advance of the conference. Please contact us by phone or email to make arrangements. Visit the Substitutions & Cancellations section on the Pricing page for full details, terms, and conditions.

Email: [email protected]
Phone: +44 (0) 20 7176 6111

We can provide you with a letter of invitation to apply for a travel visa, which you should then send to the appropriate consulate or embassy of the event location.

Please note:

— Your registration fee must be paid in full before a letter of invitation can be issued. There are no exceptions.

— Payment is considered full once money is posted to an order. Credit card payments are immediate. Wire transfer payments require at least 5 business days. Check payments require at least 10 business days.

— The visa application process can take weeks or even months, depending on the countries involved and time of year, so you should consider registering and paying as early as possible.

— If you are unable to obtain a visa to attend, we will refund your registration fee in full.

Once full payment has been made, please contact Customer Service to request a letter of invitation:

Email: [email protected]
Phone: +44 (0) 20 7176 6111

Yes, we're always looking for the best voices in the industry to share their experience and perspective on opportunities, challenges, and trends. Please reach out directly to the Conference Producer to discuss availability and suitability:

Jacob Peters
Phone: +44 (0) 207 176 0378
Email: [email protected]

Yes, we offer a variety of standard and tailor-made sponsorship opportunities to fit your marketing and business-to-business needs—and your budget. Feel free to visit the Sponsorship page for details and examples, or reach out directly to the Business Development Manager for this conference:

Daniel Davies
Phone: +44 (0) 20 717 6229
Email: [email protected]

Yes, we allow accredited media writing on behalf of major industry publications to cover the event at no charge. Please reach out to the contact below for press pass approval.

Baron Kootstra
Phone: +44 (0) 207 176 3486
Email: [email protected]

By using the networking app, attendees gain advance access to the delegate list and have the ability to send messages, exchange contact details, and schedule meetings using a smartphone, tablet, or laptop. The app also provides the most up-to-date agenda, the ability to view speaker presentations onsite, and real-time event notifications.

It's free to download at any time. Data will appear in the app one week before the event. At this time, personal log-in credentials and download instructions will be emailed to attendees with a zero balance due. Log-in is required to gain full access to all the app benefits, like the attendee list, networking tools, and speaker presentations.

To learn what forms of payment we accept, please visit the Payment section of the Pricing page. If you have questions about your registration balance or when a payment will post to your order, please contact customer service:

Email: [email protected]
Phone: +44 (0) 20 7176 6111

These terms and conditions of attendance (“Terms”) shall govern an attendee’s (“Attendee” or “you”)) registration to attend a conference or event (“Event”) hosted by Platts (U.K.) Limited (“Platts”), a company headquartered and incorporated in England and Wales with a registered office address at 20 Canada Square, London E14 5LH.

1. FEES — All fees for Event registration (“Fees”) are quoted and payable to Platts in United States Dollars by bank transfer or by credit card, in cleared funds, by the earlier of (i) within thirty (30) days following Platts’ date of invoice to Attendee; or (ii) prior to commencement of the Event. Fees may also be paid by cheque provided that the cheque has been received and cleared by Platts prior to commencement of the Event. The Attendee acknowledges and agrees that it will be responsible for the payment of any bank fees or other administrative charges which are levied in respect of the Fees and that any such charges will be in addition to the amount of Fees payable to Platts. In consideration of payment of the Fees, Attendee shall receive all documents, written materials, hospitality and refreshments made available to Attendees at the Event. For the avoidance of doubt, Fees do not include Attendee transportation to, or accommodation at, the Event. Failure to pay the Fees by the required date will result in the Attendee being deemed to have cancelled their registration.

2. TAX — The Fees and charges quoted are exclusive of all applicable value-added, sales, use and similar taxes. All payments made by the Attendee shall be made free and clear of, and without deduction or withholding for taxes imposed by any governmental authority.

3. DISCOUNTS — Discounts or promotional offers cannot be combined, unless otherwise stated, and must be applied at the time of original registration (and cannot be applied retroactively). Verification of discount eligibility may be required.

4. PLATTS DISCRETION AS TO ATTENDANCE — Platts reserves the right to refuse an Attendee’s admission to the Event, at its sole discretion. In the event that Platts refuses admission to an Attendee who has registered for an Event, Platts will refund the pro rata portion of any unearned Fees paid by that Attendee.

5. SUBSTITUTION — The Attendee is entitled to transfer their Event registration(s) between their organization’s employees provided that the Attendee notifies Platts by email to [email protected] at least four (4) Working Day (as defined in the ADDENDUM) before the first day of the Event.

6. ATTENDEE CANCELLATION — The Attendee is entitled to cancel any one or more of the Event registrations it has made by notifying Platts by email to [email protected] at least thirty (30) Calendar Days before the first day of the Event, in which case Platts shall refund the Fee for such registrations less an administration charge of one hundred and ninety five US Dollars (US$195). If cancellation notice is served by the Attendee less than thirty (30) Calendar Days before the first day of the Event, the Attendee is not entitled to receive any refund of Fees already paid.

7. PLATTS CANCELLATION — Platts is entitled to cancel the Event by email notice to the Attendee (a) for any reason twenty one (21) calendar days before the first day of the Event or (b) for reasons of Force Majeure (as defined in the ADDENDUM) at any time. Platts’ liability for such cancellation is limited to a refund of the Fees already paid by Attendee at that time.

8. EVENT PROGRAM — Platts reserves the right to make reasonable alterations to the advertised Event program, agenda, and to the list of speakers and presenters at any time and without prior notice.

9. PRIVACY — S&P Global Platts values your privacy. By submitting your contact details and preferences you are agreeing to S& Global Inc. and its affiliates, including Platts (hereinafter “the Group”) sharing information provided by you with the Group and/or third parties whose products or services we believe may be of interest to you. Your information is stored in a secure database in the US and Canada and access is limited to authorized persons. In addition, the Group has contracted with selected companies in other countries to provide customer service assistance on its behalf. If you would like your name removed from these lists, have questions about our privacy practices or need to confirm the accuracy of your information, please contact S& Global Platts’ Privacy Official at +1-713-658- 3233 or e-mail [email protected]. For more information about the Group’s Customer Privacy Policy or to adjust your privacy preferences accordingly, visit our website at http://marketing.platts.com/forms/privacy.

10. NOTICES — All notices required hereunder shall be served by email to (i) Platts at [email protected] and (ii) the Attendee at the address provided by/on behalf of the Attendee when registering for the Event. Such notice shall be deemed served on the first Working Day after the day upon which it can be shown it was sent to the correct email address if no message failure notice has been received in such regard.

11. LIABILITY — Notwithstanding any losses which cannot be excluded or limited by applicable law, Platts excludes all warranties and conditions whether expressed or implied by statute, common law or otherwise to the extent permitted by law. The Attendee shall indemnify and hold harmless Platts, its affiliates and Platts’ employees, directors, officers, representatives and agents from any and all claims, damages, liabilities and expenses (including, without limitation, reasonable legal expenses and court costs) arising out of or in relation to (i) any bodily injuries or harm or property damage caused by Attendee or any of its personnel in connection with the Event, (ii) the breach of this agreement by the Attendee or (iii) the negligence or wilful misconduct of the Attendee.

12. INTELLECTUAL PROPERTY RIGHTS — The Attendee acknowledges and agrees that all Event materials, documents and any other literature provided prior to or during an Event (“Materials”) remain the sole exclusive property of Platts and/or its licensors. Each Attendee acknowledges and agrees that no copying, recording or re-distribution of the Materials, or any part thereof, is permitted unless otherwise authorized by Platts in writing.

13. RECORDING AND PHOTOGRAPHY PROHIBITED — The Attendee acknowledges and agrees that photography, filming and recording are prohibited during all Event sessions and throughout the Event, except with permission of Platts and the person(s) being recorded or filmed. If permitted, photographs, audio, or video taken during the conference may only be reprinted, copied, submitted, posted or uploaded to the internet in accordance with the requirements outlined in clause 14 of these Terms.

14. USER GENERATED CONTENT — The Attendee: a. warrants that any content that is submitted, reprinted, copied, submitted, posted or uploaded on social media will not infringe privacy rights, will not infringe copyright, trademarks or any other intellectual property rights or contain offensive, obscene, false or defamatory material; b. warrants that they have obtained the consent of any third party who appears, or is referred to, in any content that is submitted, reprinted, copied, submitted, posted or uploaded to the internet, including obtaining the written permission of the subject of a photograph or an audio or visual recording at the Event prior to uploading that picture or recording to the internet; c. agrees to indemnify Platts as set forth in Section 11 in respect of any loss or damage arising from claims brought by a third party alleging a breach of any of the warranties outlined in clause 14 of these Terms; and d. agrees to assign all intellectual property rights in any user generated content created by the Attendee at an Event to Platts and/or its licensors (as appropriate), including all permissions to enable Platts and/or its licensors to use such content as it sees fit, and to undertake all acts necessary in order to give effect to the assignment.

15. NO PUBLICITY — The Attendee acknowledges and agrees that it must not use Platts’ names or marks in any publicity, advertising, public announcements, marketing materials, web sites or other materials without Platts’ prior written approval.

16. LAW AND COURTS — This agreement and all matters arising out of or in connection with it in contract or tort are subject to the Laws of England and Wales and the parties hereby submit to the exclusive jurisdiction of the Courts of England and Wales.

17. ANTI-TRUST COMPLIANCE — Platts is committed to full compliance with all applicable antitrust laws. Platts expects Attendees at each Event to be aware of, understand, and comply with all anti-trust laws and not to use any Event to co-ordinate their commercial activities. Any activity that could create an appearance of a restriction upon or a distortion of competition must be avoided. Platts reserves the right to ask delegates, who it believes do not comply with anti-trust laws, to cease and desist and/or to leave any Event.

18. SEVERABILITY AND INCONSISTENCY — If any provision of this agreement is or becomes invalid, illegal or unenforceable, the remaining provisions of this agreement shall not be affected or impaired and the invalid, illegal or unenforceable provision shall be deemed to be modified to the minimum extent necessary to make it valid, legal and enforceable.

19. ENTIRE AGREEMENT — This agreement constitutes the entire understanding between the parties and supersedes all prior agreements, understandings and representations between the parties.

ADDENDUM Force Majeure means any circumstance not within Platts’ reasonable control including, without limitation, acts of God, flood, drought, earthquake, severe pr adverse weather conditions, or other natural disaster, epidemic or pandemic, terrorist attack, civil war, civil commotion or riots, war, threat or preparation of war, armed conflict, imposition of sanctions, embargo, breaking off of diplomatic relations, nuclear, chemical or biological contamination, any law or action taken by a government or public authority, fire, explosion, collapse of buildings or accident, labour or trade dispute, strikes, industrial action or lockouts and interruption or failure of utility services.

Working Days means working days observed by the United Kingdom. Contact EMEA customer service team by email at [email protected] for further information.

Effective as of May 2019